Delivery and Returns

We offer free worldwide delivery on every order.

Orders are typically delivered within 7–15 working days, depending on your location. Once your order has been dispatched, you’ll receive tracking details by email so you can follow its journey.

Delivery times are estimates and may vary slightly during busy periods or due to local customs.

Duties and taxes

Orders outside the UK may attract import duties and local taxes. Where we can, these are calculated and collected at checkout so nothing is owed on delivery. Where a destination does not support that, any charge is payable by you on arrival.

Returns

You have 28 days from delivery to return anything that is not right. UK returns are free. International returns are at your own cost.

To be accepted, a piece needs to come back unworn, unwashed and unaltered, with its tags attached and in its original packaging.

What we cannot accept back

Hijab magnets and underscarves, on hygiene grounds, once the seal is broken
Pierced or personalised items
Anything marked final sale at the point of purchase

How to return

Email us with your order number and which pieces are coming back.
We send a returns label and instructions.
Post it, keep your proof of postage, and we refund to the original payment method within 5 working days of the parcel reaching us.

Refunds cover the price of the goods. Original delivery charges are refunded only where the whole order is returned or the item was faulty.

Faulty or wrong item

Tell us within 30 days of delivery and send a photograph. We will replace it, or refund it in full including postage, whichever you prefer. This sits alongside your statutory rights, it does not replace them.

Exchanges

We do not process exchanges directly, because it holds your money longer than necessary. Return the piece for a refund and place a new order — that way the size you want is reserved the moment you order it.